Andrew began to feel burnt out in his work. He was thinking about changing jobs or even profession. Our EAP consultant helped him reach a better work-life balance and restore joy in his activities.
Brian bought a second hand car from a car dealer. One month later he found out that the car had a severe technical problem. Our EAP advisor informed him about the conditions and deadlines to effect warranty towards the dealer.
Cecilia had her car repaired in a repair shop. Soon after, the car stopped and became inoperative. She asked us if the car mechanic was held liable for the repairs done and if so how the warranty claims are advised to be enforced.
Danny is a team leader. One of his team members’ spouse passed away unexpectedly.He called the EAP to ask for advice how to prepare his team to best support this member.
Emily was robbed during her holiday abroad. Although she had a valid travel insurance and a police record of the robbery, the insurance company refused to fully compensate her. Our EAP advisor investigated the possibilities to reduce her loss.
Florence is a young employee at the beginning of her carrier. Her superior asked her to prepare an important presentation, which filled her with anxiety. Our EAP counsellor helped her prepare for the presentation and cope with her acute anxiety.
George was about to buy a new property. He turned to the EAP for a second opinion on the contract as the lawyer preparing the sales contract was provided and paid by the investor. Our EAP advisor talked through with him which conditions in the contract to pay attention to.
Hector successfully applied for a position at the global company and therefore was about to move abroad with his family. He was worried how the moving would affect his daughter. Our EAP counsellor met the family and helped them prepare and support the little girl throughout the process of moving and settling in.
Isabel was regularly harassed and even verbally threatened by a homeless, moreover on one occasion she was actually followed. As the situation escalated Isabel got anxious and wondered what legal options she had. We informed her about what is considered by law justifiable defence when preventing an unlawful attack and also about the self- defence tools she could lawfully carry on her. Simultaneously we suggested that she turns to a counsellor to avoid developing PTSD.
Julia’s fertility treatment failed. Our EAP counsellor helped her through the bereavement and to prepare for a new treatment.
Kai was fined for turning his car in a forbidden direction filmed by a surveillance camera. He justified his turning by the fact that the full road was blocked and closed by construction works especially permitted. We examined whether the fine was lawful.
Lena had been single for years and started to feel worthless and unsuitable for a relationship. This feeling slowly devoured her and started to hinder her in her profession, too. Our EAP counsellor elaborated the roots of her problem with her and referred her into longer term therapy.
Marianne was summoned by the local municipality to obliterate the ragweed on the publicly owned land in front of her house. Our EAP advisor investigated whether it was really her responsibility to do the obliteration.
Norbert felt he was undeservedly discriminated in his work. Our EAP counsellor examined thoroughly with him what happened and helped elucidate the possible reasons of his colleagues’ behaviour.
Olivia’s husband filed for divorce. She turned to the EAP for information about the divorce process and to assess whether to negotiate an agreement with her husband.
Peter’s close relative got under psychiatric treatment. He turned to our EAP counsellor for information about the local health care system. We provided him the necessary information as well as practical advice about how to best support his relative.